Performance analytics & LDA issues

May 24, 2018

Performance analytics are currently not working for some entities. We are working on a fix.

Update 28/5
We discovered that LDA was not showing up on EXPA on the profile page of some EPs despite being approved. This is because of an error in our systems where we simply checked if the EP had an LDA ready to be filled, not whether the LDA was filled or not, before allowing them to be approved. We have fixed this for the future, where EPs are required to fill the LDA to advance in the customer flow, however, EPs who have not taken the LDA and have been approved will still have to take the LDA.