EXPA3 Downtime 2018-10-12

October 12, 2018

Today at around 6:37 AM GMT-4 EXPA3 went down for approximately 5 minutes. We had experienced an unusual spike in load on our server. What happens in that case is that a second server goes up to catch the load, not to impact the users’ experience. However, that second server took too long to come up, essentially bringing down the system.

The measure we have taken to prevent this from happening is that from now on, we will always have a second, small server for EXPA3 running, that is able to grow in capacity if needed, circumventing the start-up time.