Certificates Not Generating

October 1, 2019

Right now we are aware of an issue in YOP where EPs cannot generate or download the certificate after submitting the standards survey. We are investigating the cause of the issue and looking to have a fix soon.

Update October 7th, 2019: This issue has been resolved in most cases. The exception is for EPs who went on exchange before the survey changed and did not fill out the survey before. We are working on a fix for this.