API Instability & Fixes

November 19, 2019

Update November 25, 2019 4pm GMT -5: All issues we had on the last 4 days were resolved. We finished up by correcting all analytics today a few hours ago. If there is any further issue, do not hesitate to enter in contact with us. For more information on the issue, read the post below.

Update November 21, 2019 7am GMT -5: Based on a spot check from the platforms team applications from the last 1 year are now appearing in YOP and in all parts of EXPA. Analytics will still be incorrect until 25th November, Monday, 5AM GMT. If you are missing an application in EXPA please report it expasupport@aiesec.net and if an application is not appearing in YOP report it to help@aiesec.org.

Currently we are facing some performance issues on the infrastructure on all platforms. That might affect external integrations as well.

Currently after an EP applies the application is not appearing in the YOP user’s application page and in EXPA application CRM (List view). The issue started on November 18th. Any AIESEC member or YOP User can check their application page with the application ID on the links:

EXPA: https://expa.aiesec.org/applications/ID

YOP: https://aiesec.org/my-applications/ID

You should be able to check your applications normally starting at 21st November, Thursday, 12PM GMT.

To be clear: The applications are being created, but they are not being shown in the CRM and  YOP and EXPA profile! Until 21st November, Thursday, 12PM GMT, which is when you will have access to the applications again in the CRM, we will be updating a file called “Applications from 2019-11-17 to 2019-11-20.csv” every 2 hours with the application links for you to be able to check the applications. The file can be found at aies.ec/nov19data in the folder “Pink and Yellow Forms” and can be accessed only through an aiesec.net account.

HOW TO USE THE FILE IN THE NEXT FEW HOURS?

EXPA: You click directly in the link provided in order to access the application from your entity in EXPA.

YOP: Send this link to the EP for he/she to be able to access the application and sign the AN, Fill out LDA, Input flight details and all actions an EP does in its application profile.

WHERE CAN YOU SEE THE OPPORTUNITY/EP MANAGER?

You can check the managers of the EPs in the conversations tab in EXPA application page.

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There was also a delay being caused in the masked emails being delivered to users, we are working on fixing this so that emails will arrive in a timely manner. This should no longer be the case.

In order for the issue to be fully solved, we will be running a fix until 25th November, Monday, 5AM GMT, which will affect the Performance Analytics until this date and time. This is our first priority and we are working in way to not affect your operations.

SHARING POLICY
The files can be accessed by all users with an @aiesec.net email address. This means that you can now simply forward this email to your network and ensure they use their @aiesec.net emails to open the folder. Please share these files with your network!
Please do not send access requests, if you cannot access the drive use an @aiesec.net email to open it.